
FAQs
Frequently asked questions
- 01
Many of our competitors lock their clients into long term contracts, with little accountability to following through on what they said they would do.
We back ourselves, and our ability to provide the best cleaning solution you have experienced. For that reason, all of our contracts are on terms of four week termination. We deliver, or you don’t use us.
- 02
To minimise disruption, and maximise efficiency – we only clean outside of office hours.
Aside from disturbances, this is extremely important for your own insurances, as many don’t cover your insurance if there is cleaning during office hours and someone succumbs to an injury.
See what we mean when we say we cover all the bases?
- 03
- 04
Cleaning of all general area
Disinfecting desks, keyboards and phones and all other high volume touch points
Cleaning of kitchenettes
Emptying bins
Carpet cleaning
Glass and petition cleaning
Dusting of all flat surfaces and high dusting
Disinfecting bathrooms, monthly bathroom deep cleans and supply and replenishment of stock
Regular checks and audits
We are compliant with all current WHS regulations
We also offer deep cleaning services, pressure cleaning, urinal cleaning and maintenance, mould cleaning and prevention
Carpet steam cleaning
Hard surface cleaning
Strip and seal
Pressure washing
Interior and exterior glass cleans
Urinal maintenance and deep cleans
COVID19 Cleans
Pest control
Mould cleans
Tile and grout cleaning
Commercial exit cleans
We are also licensed for periodical work including kitchen extractions, and elevated work
- 05
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- 08
We use EC Range – environmental choice, GECA approved procuct (good environmental choice australia), all the garbage bags are 100% recyclable material. Our ambition is to be constantly striving to be more sustainable ways to do better.
We supply all cleaning products and equipment, and responsible for maintaining it, and ensure that it meets all government regulations.
All of our cleaning equipment is test and tagged for compliance.
- 09
We encourage feedback and open communication.
There is always someone to talk to – we have a management team that is operating 24/7, will communicate directly to staff.
Our business is built on systems that enhance our communication, and our ability to turn around a timely solution.
Depending on the simplicity or complexity of the task, we will have a tailored plan to ensure a quick turnaround as soon as possible, whether it’s rectified by the management team themselves, or we assign key staff members to solve the problem – we will always work to the most timely and effective solution.
